Privacy policy

Privacy Policy

Last Updated: June 26, 2026

At Graffido.com ("we", "our", "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services.

By using Graffido.com, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Full name
Email address
Phone number
Shipping and billing address
Payment information (processed securely through third-party payment providers)
Order history

Automatically Collected Information

IP address
Browser type
Device information
Operating system
Pages visited
Time spent on our website
Referring websites

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Send order confirmations and shipping updates
Improve our products and website
Prevent fraud and unauthorized transactions
Respond to inquiries
Send promotional emails (only if you opt in)
Comply with legal obligations

3. Payment Information

We do not store your complete payment information.

Payments are securely processed through trusted third-party payment providers. These providers maintain their own privacy and security practices.

4. Cookies

We use cookies and similar technologies to:

Remember your preferences
Improve website functionality
Analyze website traffic
Measure marketing effectiveness
Provide a better shopping experience

You may disable cookies through your browser settings; however, some website features may not function properly.

5. Sharing Your Information

We do not sell your personal information.

We may share your information only with trusted third parties necessary to operate our business, including:

Payment processors
Shipping and logistics providers
Website hosting providers
Marketing platforms (where applicable)
Analytics providers
Legal authorities when required by law

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your data, no method of internet transmission or electronic storage is completely secure.

7. Data Retention

We retain personal information only for as long as necessary to:

Complete your orders
Provide customer support
Meet legal and tax requirements
Resolve disputes
Enforce our agreements

8. Your Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Withdraw marketing consent
Request a copy of your personal data
Object to certain processing activities

To exercise these rights, please contact us using the details below.

9. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content.

We encourage you to review their privacy policies before providing personal information.

10. Children's Privacy

Graffido.com is not intended for individuals under the age of 13.

We do not knowingly collect personal information from children.

If we become aware that such information has been collected, we will promptly delete it.

11. International Visitors

If you access our website from outside the country in which we operate, your information may be transferred to and processed in countries where data protection laws may differ.

By using our website, you consent to this transfer.